The change we make
Information that helps parents: families tell us that trustworthy information changes everything
Helping families feel less alone: a strong community can be the difference between feeling overwhelmed and feeling supported
Specialist support for families in crisis: when things feel unmanageable, Twins Trust steps in
Using families' voices to change systems: we use what parents tell us to push for change
Information that helps parents feel prepared
When life feels uncertain, families tell us that trustworthy information changes everything. It helps them ask questions, make decisions and feel less alone.
Last year:
- Around 168,000 people used our advice
- More than 5,200 families and over 600 healthcare professionals joined us as members
- More than 2,500 people joined our pregnancy and parenting courses [LINK IN HERE]
Parents describe leaving our courses feeling calmer and more confident:
I am coming away from this feeling more empowered on how to be better informed and better prepared for the upcoming arrival of our twins.
Our helpline is there when families need connection - via phone, WhatsApp, webchat or email. Over 450 families reached out to us last year for emotional support and practical guidance from people who really understand life with multiples.
Community that makes families feel less alone
A strong community can be the difference between feeling overwhelmed and feeling supported. We help parents connect with others who 'get it', whether they are caring for newborn twins or navigating school years with triplets.
Our online communities bring together people in many different situations, including one-parent families, parents of triplets and families where children have additional needs. Last year, these groups supported well over 10,000 families. When there are challenges on topics such as sleep, behaviour, social media and starting school, our community is there to help people through.
Alongside this, hundreds of people continue to join our expert drop-ins [LINK IN HERE], clubs and feeding drop-ins. Parents told us they came away with ideas they could try that same day.
One parent summed up what this kind of connection means:
As a twin mum it is hard to get out of the house and meet other mums, let alone other twin mums. This group has been my main source of connection, and it has helped me so much.
Specialist support when families are in crisis
Sometimes families need more than information and peer support. They may be dealing with a bereavement, serious illness, unsafe housing or extremely demanding caring responsibilities. When things feel unmanageable, Twins Trust steps in with specialist one-to-one support.
Our team helps parents build safer routines around feeding and sleep, create calmer home environments and find their way to longer term support. For some families, this feels life-changing. One dad shared:
My wife died just eight days after our triplets were born. Twins Trust stepped in at my hour of need and helped me learn how to parent my newborn babies. The support from the charity was hugely influential. It showed me that life with triplets was not going to be impossible.
Parents tell us that simply knowing someone understands the unique grief of losing one or more babies from a multiple pregnancy makes a profound difference.
Using families' voices to change systems
Our impact goes beyond individual families. We use what parents tell us to push for change in healthcare, childcare and national policy.
Our State of the Nation report, based on 1,800 responses from parents of multiples, demonstrates families' perspectives on the NHS, mental health, finances and education. Their stories now shape our strategy and campaigning.
With partners, we helped secure the Neonatal Care (Leave and Pay) Act, which came into force in April 2025 and gives eligible parents up to 12 weeks of extra leave and pay when their baby is in neonatal care.
What our impact means for families
Behind every statistic is a family who feels more seen, more supported and more hopeful. Parents who receive intensive support from us report feeling more confident, more skilled and better able to cope with the realities of life with multiples.
One parent reflected on their contact with Twins Trust:
The support I received made a big difference. I came away from the session with a clear idea of how I could access more long-term support. The fact that I could talk to someone who also had twins made a real difference too.
Twins Trust will keep listening and adapting to families' needs, so that every parent of twins, triplets or more can feel informed, connected and understood, whatever they may face.
Our commitment to equity, diversity and inclusion
At Twins Trust, equity, diversity and inclusion sit at the heart of everything we do. Our community of twins, triplets or more, their families and the professionals who support them shape our work and our priorities.
Equity means really listening to people and tailoring support to their needs. No family receives a 'one size fits all' response. We adapt our information, courses and services so that every parent, carer and professional can find what is right for them.
Diversity means making sure our community reflects the world we live in. We are here for everyone, including black women, LGBTQ+ parents and families from every background and belief.
Inclusion means creating spaces where people feel welcome, safe and valued. We work with specialist partners so that parents of multiples can find culturally aware, affirming support and peer networks that understand their lives.
Our goal is simple. If you are expecting or raising twins, triplets or more, or supporting someone who is, we want Twins Trust to feel like your home for information, connection and care.
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