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Helpline

Our helpline offers free support from trained volunteers who listen and signpost you to the most appropriate support.

A vivid blue and black butterfly sitting on a green flower

We've got you

If you're processing a recent loss, considering how to chat to your surviving child about their sibling, or just want to offload in a safe and confidential space, we're here to support you.

Opening hours

The Twins Trust helpline is open Monday to Friday, between 10am and 1pm and 7pm and 10pm, excluding bank holidays.

Get confidential advice

Our helpline volunteers may not have experienced loss themselves, but are here to offer emotional support and signposting. You can reach our by WhatsApp, phone or email.

You can also web chat with our volunteers using the chat button which will show in the bottom right of your screen during opening hours.