We've got you
If you're processing a recent loss, considering how to chat to your surviving child about their sibling, or just want to offload in a safe and confidential space, we're here to support you.
Opening hours
The Twins Trust helpline is open Monday to Friday, between 10am and 1pm and 7pm and 10pm, excluding bank holidays.
Get confidential advice
Our helpline volunteers may not have experienced loss themselves, but are here to offer emotional support and signposting. You can reach out by WhatsApp, phone, email or web chat.
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WhatsApp
You can message us for confidential support at a time that works for you.
Send a WhatsApp
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Call us
You can speak to our helpline volunteers for confidential support and information.
Call 0800 138 0509
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Email us
If you'd rather not speak on the phone, you can contact us by email.
helpline@twinstrust.org
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Web chat with us
You can connect directly with one of our volunteers during our helpline opening hours. Click the blue chat button in the bottom right of this page to start a web chat.
Further support
There are many ways we can support you as you grieve after the loss of your baby or babies. You can decide what support feels right for you.
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Navigating Grief booklet
Our Navigating Grief booklet supports parents after the loss of a baby or babies from a multiple pregnancy.
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Online community
Our Twins Trust online community is a private, moderated Facebook group for parents who've experienced the loss of a baby or babies.
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Real stories
It can help to read stories from parents who've been through a similar experience. Kind parents have shared their stories here.